Client Contact

From

editione1.0.1

Updated September 19, 2022

You’re reading an excerpt from Art For Money, by Michael Ardelean. This small but powerful book helps every creative freelancer know their value and scale their business. Purchase the book to support the author and the ad-free Holloway reading experience. You get instant digital access, commentary and future updates, and a high-quality PDF download.

One last thing that often gets overlooked: name your client contact at the bottom of the proposal. This is the person to whom you report. You don’t take direction from anyone other than this person (like the late fees thing, be reasonably flexible in the spirit of partnership), especially if it’s conflicting direction. Tanya doesn’t get to take off on a 2-week vacation, leaving Brendan in charge, then return from vacation and override everything Brendan said so you can do two extra weeks of free work because of their miscommunication.

Create Your Contract

Design trumps willpower.B.J. Fogg, Stanford psychologist

For smaller, lower-risk jobs, include a section at the end of your proposal that says, β€œIf this proposal is executed, it becomes the agreement,” with a dotted line for both parties to sign. Keep in mind that it may not hold up in court, so this solution is for smaller jobs with known clients, and it is only a viable option if your proposal is impeccable, with a very clear scope of work.

Whichever option you choose, don’t start working until the agreement is signed.

You’re reading a preview of an online book. Buy it now for lifetime access to expert knowledge, including future updates.
If you found this post worthwhile, please share!